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  • Mitel UC360 Collaboration Point Demo

    Mitel UC360 Collaboration Point Demo

    Imagine being able to engage in rich, productive, multimedia collaboration with co-workers, partners, customers, and others as easily as making a phone call. See how simple it is with Mitel UC360™ Collaboration Point.

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  • Aardvark Event Logistics

    Aardvark Event Logistics

    See how Mitel helped Aardvark maintain critical, 24/7 communications with tour drivers, managers, event staff, vendors, shippers, and clients, and ensure that the right caller ID is displayed for each of several different companies.
    212
    See how Mitel helped Aardvark maintain critic...
    Mitel Contact Center Solutions Demo

    Mitel Contact Center Solutions Demo

    Nathan Letourneau demonstrates how the operational efficiency of Mitel Contact Center Solutions involves more than managing call-handling times and abandon rates, allowing you to provide excellent service that will nurture customer relationships.
    676
    Nathan Letourneau demonstrates how the operat...
    Casa Grande Regional Medical Center

    Casa Grande Regional Medical Center

    Casa Grande Regional Medical Center had major challenges with their archaic telephone system - it was difficult to manage and expensive to maintain. Mitel’s solution was flexible enough to address the needs of this growing, fast-paced hospital.
    235
    Casa Grande Regional Medical Center had major...
    Mitel IVR Routing: Synchronization

    Mitel IVR Routing: Synchronization

    This overview demonstration shows you how you can quickly and easily program your Mitel Communications Director (MCD) call control system for IVR Routing using Synchronization.
    245
    This overview demonstration shows you how you...
    Mitel Visual Workflow Manager: The Future Is Now

    Mitel Visual Workflow Manager: The Future Is Now

    This video provides a high-level overview of Mitel's new Visual Workflow Manager application, which is used to program our next-generation IVR solution – Visual Workflow Manager.
    310
    This video provides a high-level overview of ...
    IVR Routing: Scalable/Resilient/Highly Available

    IVR Routing: Scalable/Resilient/Highly Available

    This overview demonstration shows you how the IVR Routing solution can be configured in scalable, resilient, and highly available network architectures.
    508
    This overview demonstration shows you how the...
    Mitel IVR Routing: Real-Time Monitoring

    Mitel IVR Routing: Real-Time Monitoring

    This overview demonstration shows you how you can use Port Status and Callback monitors within the Mitel Contact Center Client to interact with your IVR Routing solution in real time.
    321
    This overview demonstration shows you how you...
    Mitel IVR Routing: Port Sizing Wizard

    Mitel IVR Routing: Port Sizing Wizard

    This overview demonstration shows you how you can use the IVR Routing Port Sizing Wizard to approximate the number of ports you require for your IVR Routing solution. For more info on Mitel Contact Center Solutions: http://bit.ly/TuEEEk
    430
    This overview demonstration shows you how you...
    Mitel IVR Routing: Management by Phone

    Mitel IVR Routing: Management by Phone

    This overview demonstration shows you how IVR system administrators can phone into the IVR system and manage the state of the IVR and prompts remotely.
    187
    This overview demonstration shows you how IVR...
    Mitel IVR Routing: Programming IVR Conditions

    Mitel IVR Routing: Programming IVR Conditions

    This overview demonstration shows you how to program IVR conditions – specifically, how to schedule and queue conditions – to guide callers through your IVR Routing solution.
    236
    This overview demonstration shows you how to ...
    Mitel IVR Routing: Native Excel Database Lookup

    Mitel IVR Routing: Native Excel Database Lookup

    This overview demonstration shows you how IVR Routing natively supports doing database searches using a Microsoft® Excel-based database.
    183
    This overview demonstration shows you how IVR...
    Alexandrina Council

    Alexandrina Council

    Alexandrina council talk about the benefits of Mitel's mobile solution for any device
    182
    Alexandrina council talk about the benefits o...